Known issues: Difference between revisions
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Problems that affect many users and are being investigated, such as a cluster-wide malfunction or outage, are on [https://status.alliancecan.ca/ the Alliance Status page]. This "Known issues" page describes problems that affect many users but that may take some time to repair, or are not planned for repair at this time. Problems that only affect a specific software package are described on the wiki page for that software package. | |||
== | ==Report an issue== <!--T:1--> | ||
Please report issues to the [[Technical Support|technical support]] team. | |||
== | ==Shared issues== <!--T:2--> | ||
The [https://status.alliancecan.ca/ status page] is updated manually, so there may be a delay between when a problem begins and when it is posted to the status page. | |||
== | ===Scheduler issues=== <!--T:6--> | ||
<!--T:14--> | |||
No known issues. | |||
===Quota and filesystem issues=== <!--T:7--> | |||
====Missing project folder==== <!--T:11--> | |||
Upon creation of a new account for a Principal Investigator, the [[Project layout|<code>/project</code>]] storage space might not be allocated until the next business day. | |||
==Cluster-specific issues== <!--T:17--> | |||
===Béluga=== <!--T:16--> | |||
No known issues. | |||
===Cedar=== <!--T:3--> | |||
No known issues. | |||
===Graham=== <!--T:4--> | |||
Graham's /scratch is often slow; it will be replaced soon. | |||
===Narval=== <!--T:18--> | |||
No known issues. | |||
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Latest revision as of 18:06, 25 October 2024
Problems that affect many users and are being investigated, such as a cluster-wide malfunction or outage, are on the Alliance Status page. This "Known issues" page describes problems that affect many users but that may take some time to repair, or are not planned for repair at this time. Problems that only affect a specific software package are described on the wiki page for that software package.
Report an issue
Please report issues to the technical support team.
The status page is updated manually, so there may be a delay between when a problem begins and when it is posted to the status page.
Scheduler issues
No known issues.
Quota and filesystem issues
Missing project folder
Upon creation of a new account for a Principal Investigator, the /project storage space might not be allocated until the next business day.
Cluster-specific issues
Béluga
No known issues.
Cedar
No known issues.
Graham
Graham's /scratch is often slow; it will be replaced soon.
Narval
No known issues.