Technical support/fr: Difference between revisions
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Si vous ne pouvez trouver l'information dont vous avez besoin sur ce wiki, envoyez un courriel à l'une des adresses ci-dessous, selon votre besoin : | |||
* [mailto:globus@computecanada.ca globus@computecanada.ca] -- Questions about [[Globus]] file transfer services | * [mailto:globus@computecanada.ca globus@computecanada.ca] -- Questions about [[Globus]] file transfer services |
Revision as of 14:09, 15 July 2016
Si vous ne pouvez trouver l'information dont vous avez besoin sur ce wiki, envoyez un courriel à l'une des adresses ci-dessous, selon votre besoin :
- globus@computecanada.ca -- Questions about Globus file transfer services
- cloud@computecanada.ca -- Questions about using CC-Cloud resources
- renewals@computecanada.ca -- Questions about Compute Canada account renewals
- support@computecanada.ca -- Any other issue
To help us help you better, please include the following information:
- Your full name
- Compute Canada default username
- University or institution
- Describe what you did and what went wrong in as much detail as you can:
- Copy and paste any error messages into your email, the command you were executing, the job identifier and the job script
- Identify the software (including the version) and cluster(s) or system(s) you were trying to use
- Never send a password!