COVID19 related requests: Difference between revisions
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In the wake of the COVID19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact [[Technical support]], please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide. | In the wake of the COVID19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact [[Technical support]], please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide. | ||
== What to include when writing to us for support == | |||
'''Always include the following: ''' | '''Always include the following: ''' | ||
* A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis. | * A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis. | ||
Revision as of 14:10, 30 March 2020
This is not a complete article: This is a draft, a work in progress that is intended to be published into an article, which may or may not be ready for inclusion in the main wiki. It should not necessarily be considered factual or authoritative.
In the wake of the COVID19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact Technical support, please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide.
What to include when writing to us for support
Always include the following:
- A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis.
- A description of what kind of support you need (see below)
Increase of job priority
Specific jobs
Please submit your jobs, and contact Technical support to ask for an increase of priority. You will need to list the identifiers of the jobs that need an increased priority.