Soutien technique

Si vous ne pouvez trouver l'information dont vous avez besoin sur ce wiki, envoyez un courriel à l'une des adresses ci-dessous, selon votre besoin :

• globus@computecanada.ca -- Questions about Globus file transfer services
• cloud@computecanada.ca -- Questions about using CC-Cloud resources
• renewals@computecanada.ca -- Questions about Compute Canada account renewals
• support@computecanada.ca -- Any other issue

To help us help you better, please include the following information:

• Your full name
• Compute Canada default username
• University or institution
• Describe what you did and what went wrong in as much detail as you can:
  • Copy and paste any error messages into your email, the command you were executing, the job identifier and the job script
  • Identify the software (including the version) and cluster(s) or system(s) you were trying to use
• Never send a password!