Soutien technique
Si vous ne pouvez trouver l'information dont vous avez besoin sur ce wiki, envoyez un courriel à l'une des adresses ci-dessous, selon votre besoin :
- globus@calculcanada.ca -- Questions à propos du service de transfert de fichiers Globus.
- cloud@calculcanada.ca -- Questions à propos du service d'infonuagique CC-Cloud
- renouvellements@calculcanada.ca -- Questions à propos des renouvellements de compte de Calcul Canada
- support@calculcanada.ca -- Toute autre question
To help us help you better, please include the following information:
- Your full name
- Compute Canada default username
- University or institution
- Describe what you did and what went wrong in as much detail as you can:
- Copy and paste any error messages into your email, the command you were executing, the job identifier and the job script
- Identify the software (including the version) and cluster(s) or system(s) you were trying to use
- Never send a password!