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Problems which affect many users and are under immediate attention, such as a cluster-wide malfunction or outage, are described at http://status.computecanada.ca/. This "Known issues" page describes problems that affect many users but that may take some time to repair, or may be deemed not worth repairing. Problems which are only known to affect a specific software package are described on the wiki page for that software package.

Report an issue

Please report issues to the technical support team.

Shared issues

The status page at http://status.computecanada.ca/ is not updated automatically yet, so may lag in showing current status.

Scheduler issues

No known issues at this time.

Quota and filesystem problems

Missing project folder

Upon creation of a new account for a Principal Investigator, the PROJECT storage space might not be allocated until the next business day.

Cedar only

/nearline storage is not yet available.

Graham only

Nothing to report at this time.