COVID19 related requests

This article is a draft

This is not a complete article: This is a draft, a work in progress that is intended to be published into an article, which may or may not be ready for inclusion in the main wiki. It should not necessarily be considered factual or authoritative.

In the wake of the COVID19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact Technical support, please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide.

What to include when writing to us for support

Always include the following:

• A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis.
• A description of what kind of support you need (see below)

Increase of job priority

Specific jobs

• First, submit your jobs
• The list of job identifiers which require an increased priority.

Increase of storage space

• Specify whether you are asking for scratch or project space storage
• Specify how much space you need
• Specify if you need an increased quota of number of files