Problèmes connus

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Rapporter un problème

Pour rapporter un problème, contactez le soutien technique.

Problèmes généraux

  • L'état courant des systèmes est rapporté sur cette page web; comme la mise à jour des renseignements n'est pas encore automatisée, un certain délai est à prévoir.
  • Les grappes de Calcul Canada sont sensibles aux récentes vulnérabilités Meltdown et Spectre; le système d'exploitation sera mis à jour (voir Bogues Meltdown et Spectre).

Ordonnanceur

Aucun problème rapporté.

Quotas et systèmes de fichiers

Répertoire /PROJECT non disponible

L'espace de stockage /PROJECT est généralement alloué le prochain jour ouvrable suivant la création d'un compte par un chercheur principal.

Problèmes rapportés pour Cedar

Aucun problème rapporté.

Problèmes rapportés pour Graham

  • A component of the /project filesystem malfunctioned while returning to service as described here. Some details of the restoration process:
    • A list of affected files (.files_being_restored) is in the base directory of each project. For privacy reasons, this list is only readable by the project owner (sponsor or PI).
    • Affected files behave oddly: they cannot be removed (because they make reference to an offline storage component, so a failure is returned when trying to deallocate). They can be moved, though (the "mv" command doesn't work though.) Affected files will show up in directory listings with "?" in some fields.
    • We are restoring files to a separate location, then moving the broken file elsewhere, and moving the restored file into place. This is happening incrementally, and every restored file is noted in another per-project list (.files_restored).
    • Based on the overall number of files affected, we expect the entire process to take 8-10 days. The particular order of files restored depends on tape scheduling, so is difficult to predict.