Translations:Ansys/933/en

If you discover any licenses unexpectedly in use by your username (usually due to ansys not exiting cleanly on gra-vdi) then connect to the node where its running, open a terminal window and run the following command to terminate the rogue processes pkill -9 -e -u $USER -f "ansys" after which your licenses should be freed. Note that gra-vdi consists of two nodes (gra-vdi3 and gra-vdi4) which researchers are randomly placed on when connecting to gra-vdi.computecanada.ca with TigerVNC. Therefore it's necessary to specify the full hostname (gra-vdi3.sharcnet.ca or grav-vdi4.sharcnet.ca) when connecting with tigervnc to ensure you log in to the correct node before running pkill.