COVID19 related requests: Difference between revisions

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In the wake of the COVID-19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact [[Technical support]], please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide.  
In the wake of the COVID-19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact [[Technical support]], please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide.  


== What to include when writing to us for support ==  
== What to include when writing to us for support == <!--T:2-->
'''Note that the Principal Investigator (PI) should be the one making the request.'''
'''Note that the Principal Investigator (PI) should be the one making the request.'''


<!--T:3-->
'''Always include the following: '''
'''Always include the following: '''
* A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis.  
* A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis.  
* A description of what kind of support you need (see below).
* A description of what kind of support you need (see below).


=== Increase of job priority ===
=== Increase of job priority === <!--T:4-->


==== Specific jobs ====
==== Specific jobs ==== <!--T:5-->
* First, submit your jobs.
* First, submit your jobs.
* Specify the list of job identifiers which require an increased priority.
* Specify the list of job identifiers which require an increased priority.


==== Short term allocation ====
==== Short term allocation ==== <!--T:6-->


<!--T:7-->
Please provide us with the following:  
Please provide us with the following:  
* Description of the proposed COVID-19 research: What is the specific research problem you are trying to solve? Why are advanced research computing resources critical for the proposed research project?
* Description of the proposed COVID-19 research: What is the specific research problem you are trying to solve? Why are advanced research computing resources critical for the proposed research project?
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* Any software, security or other special requirements.
* Any software, security or other special requirements.


=== Increase of storage space ===
=== Increase of storage space === <!--T:8-->
* Specify whether you are asking for scratch or project space storage
* Specify whether you are asking for scratch or project space storage
* Specify how much space you need
* Specify how much space you need
* Specify if you need an increased quota of number of files
* Specify if you need an increased quota of number of files


=== Domain-specific support ===
=== Domain-specific support === <!--T:9-->
If you require domain-specific support, please contact [[Technical support]] with your question. Mention that this is for COVID-19 research and we will try to prioritize as best as we can.
If you require domain-specific support, please contact [[Technical support]] with your question. Mention that this is for COVID-19 research and we will try to prioritize as best as we can.


= Other available resources =
= Other available resources = <!--T:10-->
Note that the following resources are also available to Canadian researchers:
Note that the following resources are also available to Canadian researchers:
* The COVID-19 HPC Consortium allows researchers to [https://www.xsede.org/covid19-hpc-consortium apply for resources here].
* The COVID-19 HPC Consortium allows researchers to [https://www.xsede.org/covid19-hpc-consortium apply for resources here].

Revision as of 20:29, 21 April 2020

Other languages:

In the wake of the COVID-19 pandemic, Compute Canada offered to help researchers working on this topic. If this is your case, when you contact Technical support, please be as specific as possible when describing your needs. Here are a few scenarios that could apply to you, and what information you should provide.

What to include when writing to us for support

Note that the Principal Investigator (PI) should be the one making the request.

Always include the following:

  • A short description of the research you will be doing. Please include a justification of how it will help solve the current crisis.
  • A description of what kind of support you need (see below).

Increase of job priority

Specific jobs

  • First, submit your jobs.
  • Specify the list of job identifiers which require an increased priority.

Short term allocation

Please provide us with the following:

  • Description of the proposed COVID-19 research: What is the specific research problem you are trying to solve? Why are advanced research computing resources critical for the proposed research project?
  • When applicable, provide details of any funding for COVID-19 research available, in particular: funding agency, the amount of funding awarded, and portion of the award dedicated to computational research.
  • What are the expected research outcomes of the proposed project?
  • Start date.
  • End date.
  • Resources requested for the period:
    • Number of CPU cores.
    • Number of GPUs.
    • Amount of storage for /project and/or /nearline spaces.
  • Preferred system.
  • Please provide a justification for the resources requested and the system selected.
  • Any software, security or other special requirements.

Increase of storage space

  • Specify whether you are asking for scratch or project space storage
  • Specify how much space you need
  • Specify if you need an increased quota of number of files

Domain-specific support

If you require domain-specific support, please contact Technical support with your question. Mention that this is for COVID-19 research and we will try to prioritize as best as we can.

Other available resources

Note that the following resources are also available to Canadian researchers:

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