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= Ask support = | == Ask support == | ||
* Before writing to us, consider checking first on the [https://status.computecanada.ca system status page] and the [[Known issues]] page to see if the problem you're experiencing has already been reported. If you can't find the information you need on our wiki, send an email to the address below that best matches your need. | * Before writing to us, consider checking first on the [https://status.computecanada.ca system status page] and the [[Known issues]] page to see if the problem you're experiencing has already been reported. If you can't find the information you need on our wiki, send an email to the address below that best matches your need. | ||
* '''Please ensure that the email address from which you are writing is registered in your [https://ccdb.computecanada.ca/email account]'''. This way, our ticketing system will be able to recognize you automatically. | * '''Please ensure that the email address from which you are writing is registered in your [https://ccdb.computecanada.ca/email account]'''. This way, our ticketing system will be able to recognize you automatically. | ||