Frequently Asked Questions about the CCDB: Difference between revisions

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= Registering for an account = <!--T:18-->
= Registering for an account = <!--T:18-->


<span id="duplicate_accounts"></span>
== I had an account in the past, but my position or sponsor has changed or I have lost my password. Should I sign up for a new one? == <!--T:19-->
== I had an account in the past, but my position or sponsor has changed or I have lost my password. Should I sign up for a new one? == <!--T:19-->


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It is Compute Canada policy that each person only have one account (CCI). Requests for duplicate CCI's are refused. If you have an existing CCI and have changed position you should apply for a new role (CCRI) instead. To do so, please log in with your existing account and visit the [https://ccdb.computecanada.ca/me/add_role apply for a new role] form. If you have forgotten your password, you may [https://ccdb.computecanada.ca/security/forgot reset it]. If you can no longer access the email address you have on file please email [mailto:accounts@computecanada.ca accounts@computecanada.ca] and we can update it for you.  
It is Compute Canada policy that each person only have one account (CCI). Requests for duplicate CCI's are refused. If you have an existing CCI and have changed position you should apply for a new role (CCRI) instead. To do so, please log in with your existing account and visit the [https://ccdb.computecanada.ca/me/add_role apply for a new role] form. If you have forgotten your password, you may [https://ccdb.computecanada.ca/security/forgot reset it]. If you can no longer access the email address you have on file please email [mailto:accounts@computecanada.ca accounts@computecanada.ca] and we can update it for you.


== How do I sign up? == <!--T:21-->
== How do I sign up? == <!--T:21-->
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