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Multifactor authentication: Difference between revisions
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=== I do not have a smart phone or tablet, or they are too old. Can I still use multifactor authentication ? === | === I do not have a smart phone or tablet, or they are too old. Can I still use multifactor authentication ? === | ||
Yes. In this case, you need to use Yubikeys (see above). | Yes. In this case, you need to use Yubikeys (see above). | ||
=== I have lost my second factor device. What can I do ? === | |||
If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device. Then, register a new device. | |||
If you do not have backup codes, or if have lost all of your devices, contact our [[Technical support]] for assistance. | |||