Technical support: Difference between revisions

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* Provide your job submission script (copy and paste, or attach)
* Provide your job submission script (copy and paste, or attach)
* Provide your complete output files where you see errors (copy and paste, or attach)
* Provide your complete output files where you see errors (copy and paste, or attach)
* Commands that you were executing
* Provide commands that you were executing
* Avoid sending screen shots or other large image attachments except when necessary - the plain text of your commands, job script etc. is usually more helpful  
* Avoid sending screen shots or other large image attachments except when necessary - the plain text of your commands, job script etc. is usually more helpful  
* Identify the software (including the version) you were trying to use
* Identify the software (including the version) you were trying to use
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