Known issues/en: Difference between revisions

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<languages />
<languages />
= Report an issue =
= Report an issue =
* Please report issues to [mailto:support@computecanada.ca support@computecanada.ca].
* Please report issues to the [[Technical Support|technical support]] team.


= Shared issues =
= Shared issues =
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{{Command|stat -c %G $HOME/projects/*/}}
{{Command|stat -c %G $HOME/projects/*/}}


Only the owner of the files can run the <tt>chgrp</tt> command. To ask us to correct the group owner for many users, write to  [mailto:support@computecanada.ca CC support].
Only the owner of the files can run the <tt>chgrp</tt> command. To ask us to correct the group owner for many users, contact [[Technical Support|technical support]].  


=== Nearline ===
=== Nearline ===
* Nearline capabilities are not yet available; see https://docs.computecanada.ca/wiki/National_Data_Cyberinfrastructure for a brief description of the intended functionality.
* Nearline capabilities are not yet available; see https://docs.computecanada.ca/wiki/National_Data_Cyberinfrastructure for a brief description of the intended functionality.
** July 17 update: still not working. If you need your nearline RAC2017 quota, please ask [mailto:support@computecanada.ca CC support].  
** July 17 update: still not working. If you need your nearline RAC2017 quota, contact [[Technical Support|technical support]].  


=== Missing symbolic links to project folders ===
=== Missing symbolic links to project folders ===
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** Workaround: 'du -sh ~' shows usage; quota limit is 50G.
** Workaround: 'du -sh ~' shows usage; quota limit is 50G.
* Compute nodes cannot access Internet
* Compute nodes cannot access Internet
** Solution: Request exceptions to be made at  [mailto:support@computecanada.ca CC support] describing what you need to access and why.
** Solution: Contact [[Technical Support|technical support]] to request exceptions to be made; describe what you need to access and why.


* Crontab is not offered on Graham.
* Crontab is not offered on Graham.
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