Frequently Asked Questions about the CCDB: Difference between revisions

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*RAC RAP: This RAP is created when the PI receives an award through any of the Resource Allocation Competitions. On CCDB, it uses the convention rrg-username-xx or rpp-username-xx, depending on the competition.
*RAC RAP: This RAP is created when the PI receives an award through any of the Resource Allocation Competitions. On CCDB, it uses the convention rrg-username-xx or rpp-username-xx, depending on the competition.


== How to manage RAP membership? == <!--T:18-->
== How to manage RAP membership? ==  


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The PI must add sponsored users to a RAP in order for them to access CC resources. PIs can manage RAP memberships at any time on CCDB by adding, removing and assigning roles to sponsored users. There are three RAP membership roles:
The PI must add sponsored users to a RAP in order for them to access CC resources. PIs can manage RAP memberships at any time on CCDB by adding, removing and assigning roles to sponsored users. There are three RAP membership roles:
*Owner: by default, the PI is the sole owner of the RAP and all the allocations associated to that RAP. This cannot be changed. The Owner can add or remove RAP managers and members.
*Owner: by default, the PI is the sole owner of the RAP and all the allocations associated to that RAP. This cannot be changed. The Owner can add or remove RAP managers and members.
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RAP membership is represented as a group in LDAP. It defines a group of users that are authorized to submit jobs against the RAPI (which is the Id of the RAP) and share files within the same Unix group.
RAP membership is represented as a group in LDAP. It defines a group of users that are authorized to submit jobs against the RAPI (which is the Id of the RAP) and share files within the same Unix group.


= Registering for an account = <!--T:20-->
= Registering for an account = <!--T:18-->


== I had an account in the past, but my position or sponsor has changed or I have lost my password. Should I sign up for a new one? == <!--T:21-->
== I had an account in the past, but my position or sponsor has changed or I have lost my password. Should I sign up for a new one? == <!--T:19-->


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It is Compute Canada policy that each person only have one account (CCI). Requests for duplicate CCI's are refused. If you have an existing CCI and have changed position you should apply for a new role (CCRI) instead. To do so, please log in with your existing account and visit the [https://ccdb.computecanada.ca/me/add_role apply for a new role] form. If you have forgotten your password, you may [https://ccdb.computecanada.ca/security/forgot reset it]. If you can no longer access the email address you have on file please email [mailto:accounts@computecanada.ca accounts@computecanada.ca] and we can update it for you.  
It is Compute Canada policy that each person only have one account (CCI). Requests for duplicate CCI's are refused. If you have an existing CCI and have changed position you should apply for a new role (CCRI) instead. To do so, please log in with your existing account and visit the [https://ccdb.computecanada.ca/me/add_role apply for a new role] form. If you have forgotten your password, you may [https://ccdb.computecanada.ca/security/forgot reset it]. If you can no longer access the email address you have on file please email [mailto:accounts@computecanada.ca accounts@computecanada.ca] and we can update it for you.  


== How do I sign up? == <!--T:23-->
== How do I sign up? == <!--T:21-->


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Go to the [https://ccdb.computecanada.ca/account_application register] link. Note that you will have to accept the following policies and agreements to get an account:
Go to the [https://ccdb.computecanada.ca/account_application register] link. Note that you will have to accept the following policies and agreements to get an account:
* Terms of Use [https://www.computecanada.ca/research-portal/information-security/terms-of-use/]  
* Terms of Use [https://www.computecanada.ca/research-portal/information-security/terms-of-use/]  
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Once your account has been approved, you will be able to see at any time on CCDB the agreements that you have accepted by going to My Account / Agreements [https://ccdb.computecanada.ca/agreements/user_index]
Once your account has been approved, you will be able to see at any time on CCDB the agreements that you have accepted by going to My Account / Agreements [https://ccdb.computecanada.ca/agreements/user_index]


== What position do I select when applying for a role? == <!--T:25-->
== What position do I select when applying for a role? == <!--T:23-->


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There are two main types of roles:
There are two main types of roles:
* ''sponsor'' roles, often referred to as Primary Investigators or PIs, and
* ''sponsor'' roles, often referred to as Primary Investigators or PIs, and
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Only faculty members can be sponsors. Administrators who are not faculty but who lead research projects must contact [mailto:accounts@computecanada.ca accounts@computecanada.ca] so that we can make appropriate accommodations. Faculty roles are only granted to faculty from Canadian post-secondary academic institutions who are eligible for CFI funding.
Only faculty members can be sponsors. Administrators who are not faculty but who lead research projects must contact [mailto:accounts@computecanada.ca accounts@computecanada.ca] so that we can make appropriate accommodations. Faculty roles are only granted to faculty from Canadian post-secondary academic institutions who are eligible for CFI funding.


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Sponsored roles fall into two groups: internal and external. The difference is in whether the applicant is part of the supervisors local group, or a collaborator from a different institution.
Sponsored roles fall into two groups: internal and external. The difference is in whether the applicant is part of the supervisors local group, or a collaborator from a different institution.


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All students in the group should select the appropriate student position (undergraduate, masters, doctoral).
All students in the group should select the appropriate student position (undergraduate, masters, doctoral).


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Non-students should select the appropriate position from postdoctoral fellow, researcher (but only if the person is actually paid by the PI's institution to work as part of the group—all other associates should apply as "External Collaborator") or non-research staff (e.g. administrators, secretaries, etc.—people who do not typically need access to compute resources).
Non-students should select the appropriate position from postdoctoral fellow, researcher (but only if the person is actually paid by the PI's institution to work as part of the group—all other associates should apply as "External Collaborator") or non-research staff (e.g. administrators, secretaries, etc.—people who do not typically need access to compute resources).


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All collaborators who are not formally part of the PI's group should apply as external collaborators. An external collaborators is anyone working with the group who the PI is willing to sponsor. Note however that external collaborators must specify an institution different from that of the PI. If they are eligible for another role corresponding to a different position then they should select that position instead.
All collaborators who are not formally part of the PI's group should apply as external collaborators. An external collaborators is anyone working with the group who the PI is willing to sponsor. Note however that external collaborators must specify an institution different from that of the PI. If they are eligible for another role corresponding to a different position then they should select that position instead.


== What happens after I submit my request? == <!--T:31-->
== What happens after I submit my request? == <!--T:29-->


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You will receive an e-mail with a link to confirm the e-mail address you provided. If you are a principal investigator (typically, a faculty member), your application will be approved by consortium staff. Otherwise your application will need to be confirmed by the principal investigator you identified as your sponsor before it is approved by consortium staff.  
You will receive an e-mail with a link to confirm the e-mail address you provided. If you are a principal investigator (typically, a faculty member), your application will be approved by consortium staff. Otherwise your application will need to be confirmed by the principal investigator you identified as your sponsor before it is approved by consortium staff.  


== How do I get an account at a consortium? == <!--T:33-->
== How do I get an account at a consortium? == <!--T:31-->


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Click on [https://ccdb.computecanada.ca/me/facilities Local Accounts] and it will give you a list of the consortia with links to click on to get an account at that consortium. Note that consortium or local accounts are needed only to log in to our legacy systems. Users can log in to any of the new national systems with their Compute Canada credentials.
Click on [https://ccdb.computecanada.ca/me/facilities Local Accounts] and it will give you a list of the consortia with links to click on to get an account at that consortium. Note that consortium or local accounts are needed only to log in to our legacy systems. Users can log in to any of the new national systems with their Compute Canada credentials.


= Further Help = <!--T:35-->
= Further Help = <!--T:33-->


== How can I get help for something not covered in this FAQ? == <!--T:36-->
== How can I get help for something not covered in this FAQ? == <!--T:34-->


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For any questions not covered here, send email to [mailto:accounts@computecanada.ca accounts@computecanada.ca].
For any questions not covered here, send email to [mailto:accounts@computecanada.ca accounts@computecanada.ca].


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