Frequently Asked Questions: Difference between revisions

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new question "How do you handle sensitive research data?"
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==How to fix library not found error== <!--T:54-->
==How to fix library not found error== <!--T:54-->
When installing pre-compiled binary packages in your <code>$HOME</code>, they may fail with an error such as <tt>/lib64/libc.so.6: version `GLIBC_2.18' not found</tt> at runtime. See [https://docs.computecanada.ca/wiki/Installing_software_in_your_home_directory#Installing_binary_packages Installing binary packages] for how to fix this kind of issue.
When installing pre-compiled binary packages in your <code>$HOME</code>, they may fail with an error such as <tt>/lib64/libc.so.6: version `GLIBC_2.18' not found</tt> at runtime. See [https://docs.computecanada.ca/wiki/Installing_software_in_your_home_directory#Installing_binary_packages Installing binary packages] for how to fix this kind of issue.
== How do you handle sensitive research data? ==
Compute Canada does not operate any cluster specifically designated for handling personal data, private data, or sensitive data, such as (for example) human clinical research data.
Our resources are all administered following best practices for shared research systems, and we devote considerable effort to ensuring data integrity, confidentiality, and availability.  However, none of the resources are certified as meeting specific security assurance levels which may be required for certain datasets.  Responsibility for data protection and data privacy rests ultimately with the researcher.  Please see Privacy and Data Protection Policy section 5.2, and Terms of Use paragraph 3.12, at your [https://ccdb.computecanada.ca/agreements/user_index Agreements page].
Support staff can give some guidance on handling of sensitive data, including advice on access control, storage, and transmission.  Please contact [[technical support]] for assistance.
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