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Multifactor authentication (MFA) allows you to protect your account with more than a password. Once your account is enrolled in multifactor authentication, you will be prompted for a second action in addition to your password. This action could be accepting a notification on your phone (Duo Push), entering a 6-digit time-based code, entering a single-use bypass code, or pushing the button on a YubiKey hardware key. This second factor will be required when connecting to many of our services. Note that while we are deploying this, not all of our services may support it, but our goal is to protect most of our services with multifactor authentication in the near future. | Multifactor authentication (MFA) allows you to protect your account with more than a password. Once your account is enrolled in multifactor authentication, you will be prompted for a second action in addition to your password. This action could be accepting a notification on your phone (Duo Push), entering a 6-digit time-based code, entering a single-use bypass code, or pushing the button on a YubiKey hardware key. This second factor will be required when connecting to many of our services. Note that while we are deploying this, not all of our services may support it, but our goal is to protect most of our services with multifactor authentication in the near future. | ||
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* If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device. Then, register a new device. | * If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device. Then, register a new device. | ||
* If you do not have backup codes, or if have lost all of your devices, contact our [[Technical support]] for assistance. | * If you do not have backup codes, or if have lost all of your devices, contact our [[Technical support]] for assistance. | ||
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