Multifactor authentication: Difference between revisions

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=== Configuring your YubiKey for Yubico OTP === <!--T:7-->
=== Configuring your YubiKey for Yubico OTP === <!--T:7-->
To configure your YubiKey, follow these instructions:


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<!--T:8-->
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= Using your second factor = <!--T:9-->
= Using your second factor = <!--T:9-->
== When connecting via SSH ==  
== When connecting via SSH ==  
If your account has multifactor authentication enabled, when you connect via SSH to a cluster which supports MFA , you will be prompted to use your second factor after you first use either your password or your [[SSH Keys|SSH key]]. This prompt will look like this:
If your account has multifactor authentication enabled, when you connect via SSH to a cluster which supports MFA, you will be prompted to use your second factor after you first use either your password or your [[SSH Keys|SSH key]]. This prompt will look like this:
{{Command|ssh cluster.computecanada.ca
{{Command|ssh cluster.computecanada.ca
|result= Duo two-factor login for name
|result= Duo two-factor login for name
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== When authenticating to our account portal == <!--T:18-->
== When authenticating to our account portal == <!--T:18-->
Once multifactor authentication is enabled on your account, you will be required to use it when connecting to our account portal. After using your username and password, you will see a prompt similar to this:
Once multifactor authentication is enabled on your account, you will be required to use it when connecting to our account portal. After entering your username and password, you will see a prompt similar to this, where you click on the option you want to use.
<gallery widths=300px heights=300px>
<gallery widths=300px heights=300px>
File:CCDB MFA prompt.png
File:CCDB MFA prompt.png
</gallery>
</gallery>
at this point, select the option you want to use.


= Frequently asked questions = <!--T:19-->
= Frequently asked questions = <!--T:19-->
=== I do not have a smartphone or tablet, or they are too old. Can I still use multifactor authentication? ===
=== I do not have a smartphone or tablet, or they are too old. Can I still use multifactor authentication? ===
Yes. In this case, you need to use YubiKeys (see above).
Yes. In this case, you need [[#To use a YubiKey|To use a YubiKey]].


=== I have lost my second factor device. What can I do? === <!--T:20-->
=== I have lost my second factor device. What can I do? === <!--T:20-->
* If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device. Then, register a new device.  
* If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device. Then, register a new device.  
* If you do not have backup codes, or if have lost all of your devices, contact our [[Technical support]] for assistance.
* If you do not have backup codes, or if have lost all of your devices, contact our [[technical support]] for assistance.
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