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(Created page with "== J’ai perdu un appareil que j’utilisais comme deuxième facteur. Que puis-je faire? == * If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device from the list. Then, register a new device. * If you do not have backup codes, or if have lost all of your devices, contact technical support f...") |
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== J’ai perdu un appareil que j’utilisais comme deuxième facteur. Que puis-je faire? == | == J’ai perdu un appareil que j’utilisais comme deuxième facteur. Que puis-je faire? == | ||
* If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device from the list. Then, register a new device. | * If you have backup codes, or if you have more than one device, use that other mechanism to connect to your account on our [https://ccdb.computecanada.ca/multi_factor_authentications account portal], and then delete your lost device from the list. Then, register a new device. | ||
* If you do not have backup codes, or if have lost all of your devices, contact [[technical support]] for assistance. | * If you do not have backup codes, or if have lost all of your devices, contact [[technical support]] for assistance. | ||
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